Website Privacy & Cookies Notice
Effective Date: 19 September 2025
1. Scope
This Notice covers personal data collected on the public website (www.elysiome.com) such as contact forms, newsletter sign‑ups, and basic analytics. It does not cover the pilot application where you can upload bloodwork; that is governed by the Pilot Privacy Notice linked at /pilot/legal.
2. What We Collect on the Site
Contact & waitlist: email, sex, age group, country/region, and goals you submit via the optional only survey.
Newsletter marketing: email address and your opt‑in preferences.
Analytics/telemetry: page views, referral source, device/browser, coarse location (city/country) derived from IP.
Cookies/SDKs: only what is necessary for the Site to function and optional analytics if you consent (see Cookies section).
3. How We Use Your Data
- To respond to enquiries and operate the Site.
- To send you newsletters and product updates if you opt in (you can unsubscribe anytime).
- To understand Site performance and improve content (analytics may be aggregated/de‑identified).
- To maintain security and prevent abuse.
4. Legal Basis / Consent (Singapore‑first, global visitors)
We rely on consent for marketing (newsletter) and for optional analytics cookies.
We rely on legitimate interests to operate and secure the Site (e.g., basic server logs).
For visitors from jurisdictions with additional rights (e.g., EEA/UK), we will endeavour to honor requests for access, correction, deletion, and portability where applicable.
5. What We Do Not Want on the Site
Please do not upload or send health/medical reports, genetic data, or other sensitive health information via general Site forms. Use the dedicated pilot application only (and its consent screens) if you choose to participate.
6. Sharing & Transfers
We use service providers ("processors") to host and operate the Site. They may be located outside your country. We require contractual safeguards and comparable protection. We do not sell personal data.
7. Cookies & Similar Technologies
Essential cookies: required for the Site to function (no opt‑out).
Analytics cookies: used only if you accept via the banner. You can change your choice anytime via Cookie Settings in the footer.
We aim to keep cookies minimal.
8. Retention
Contact enquiries and waitlist data: typically 12 months from last interaction unless you ask us to delete sooner.
Newsletter data: kept until you unsubscribe.
Server logs: short retention for security and troubleshooting.
9. Your Rights & Choices
Unsubscribe links in every marketing email.
Request access, correction, deletion, or portability by emailing [DPO Email]. We may need to verify your identity.
Change cookie preferences via Cookie Settings in the footer.
10. Children
The Site is for 18+. Do not submit information if you are under 18.
11. Changes
We will post updates with a new effective date when this Notice changes.
12. Contact
Email: hello@elysiome.com
Postal: 152 Beach Road, #23-03 Gateway East, Singapore 189721